AVA Solution Hub – Privacy Policy, Terms of Use, and General Terms and Conditions

1. Introduction

Welcome to AVA Solution Hub. By using our services, you agree to our General Terms and Conditions, Terms of Use, and Privacy Policy. These documents aim to protect both our business and your rights as a user.

General Terms and Conditions

2. Acceptance of General Terms and Conditions

By accessing our services or website, you unconditionally accept these General Terms and Conditions. They govern the entire relationship between you and AVA Solution Hub regarding the use of our platform, services, and products.

3. Products and Services

AVA Solution Hub offers a comprehensive solution for marketing management, CRM, and automation to optimize business performance.

4. Pricing and Payments

The prices for our services are displayed on our website or provided at the time of subscription. You agree to pay the amounts due according to the chosen plan, as well as any additional fees that may apply. Payments are recurring unless otherwise specified in the specific terms of the offer.

5. Termination Terms

You can cancel your subscription at any time by contacting us at [email] or through your user dashboard. Any cancellation will take effect at the end of the current subscription period.

6. Limitation of Liability

AVA Solution Hub shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of revenue, profits, or business opportunities. We strive to provide quality service but do not guarantee the absence of errors or interruptions.

7. Changes to the General Terms and Conditions

We reserve the right to modify these General Terms and Conditions at any time. Any changes will be communicated via our website or by email. If you continue to use our services after notification of changes, you accept the new terms.

Terms of Use

8. Acceptable Use of Services

By using our services, you agree to:

  • Not use our platform for any illegal or harmful activities.

  • Comply with applicable laws, including data protection laws.

  • Not use the platform to send spam or any offensive content.

You agree to use the platform within the limits of the offered functionalities, without attempting to compromise its security or the stability of our services.

9. Account Creation

To access our services, you must create an account. When creating this account, you agree to provide accurate information and keep it up to date. You are responsible for the security of your login credentials and any activity conducted under your account.

10. Suspension or Termination of Access

We reserve the right to suspend or terminate your access to our services if you violate our Terms of Use, particularly if you use our services for illegal or unethical purposes.

11. Intellectual Property

All content, trademarks, logos, and other elements visible on the AVA Solution Hub platform are protected by intellectual property rights. You may not copy, reproduce, or distribute these elements without our express permission.

Privacy Policy

12. Data Collection

We collect personal information when you use our platform. This information includes, but is not limited to:

First and last name.

  • Company name.

  • Email address.

  • Phone number.

13. Use of Data

The collected data is used to:

  • Manage your user account and personalize your experience.

  • Provide our services and ensure their proper functioning.

  • Send marketing communications, subject to your consent, regarding AVA Solution Hub’s products and services.

  • Comply with our legal obligations, such as those related to data protection.

14. Consent to Marketing Communications

If you choose to receive marketing communications, we will send you promotional offers and information about our services. You can unsubscribe from these communications at any time by following the unsubscribe instructions in each email or SMS.

15. Data Sharing

We only share your personal data with third parties in the following cases:

  • Service Providers: To manage certain technical aspects (hosting, support, etc.).

  • Legal Requirements: If we are required to disclose information due to a legal obligation.

16. Data Security

We implement appropriate security measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure. We are committed to protecting your personal data with industry-standard measures.

17. User Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data.

  • Request the correction of any inaccurate or incomplete data.

  • Request the deletion of your data.

To exercise these rights, please contact us at [email protected] .

18. Data Retention

We will retain your personal data as long as necessary to provide our services or to comply with our legal obligations. You can request the deletion of your data at any time, subject to certain legal obligations that may require us to retain it.

19. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience, personalize content, and analyze our traffic. You can configure your browser to refuse cookies, but this may limit some functionalities of our site.

20. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website and, in the case of significant changes, you will be notified by email. Continued use of our services after the update implies acceptance of the new terms.

Contact

For any questions regarding our General Terms and Conditions, Terms of Use, or Privacy Policy, please contact us at: [email protected].

Last updated: [date]